Departments

Sales Department

Our team of industry expert sales people are here to assist with every aspect of NEW and/or USED bus purchases.

Sales Department hours of operation:
M-Th: 8:00am-4:30pm – F: 7:30am-4:00pm

Contact:
sales@newenglandtransit.com

we-are-hiring

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Sales & Marketing Coordinator

Ann Kasey

Ann Kasey icon_mail_small
Sales Administrator

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George Logan icon_mail_small
President & CEO

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Barry Mead icon_mail_small
Sales Representative

Paul Zinck

Paul Zinck icon_mail_small
Inside Sales Representative

BENJAMIN JOHNSON PIC

Ben Johnson icon_mail_small
Sales Representative

Sales Support

we-are-hiring

Service Order Processor

Brenda Maillet

Brenda Maillet icon_mail_small
Front Desk Administration

Patricia Marotta

Patty Marotta
Treasurer

Jerry Mayer

Jerry Mayer icon_mail_small
Staff Accountant

Susan Ricard

Susan Ricard icon_mail_small
Staff Accountant

Parts Department

Parts availability is important to you, so it is important to us! Our new facility features a thirty-five hundred square foot parts department, staffed by three full-time in-house parts personnel and an outside parts specialist. We understand that having parts available when you need them is a very critical to your success.

Although New England Transit is a Thomas dealership, the parts department is in no way limited to selling only the parts required for these buses. Caterpillar, Cummins, Mercedes, Freightliner, Ricon, Braun, and Specialty Manufacturing are only a handful of the 50+ additional companies the parts department does business with to bring customers the correct parts at the best prices possible.

Our parts associates are available to help you by phone or by email, see below for contact information. Contact one of our parts professionals today.

Parts Department hours of operation:
M-Th: 7:00am-5:00pm – F: 7:00am-4:00pm

Contact:
parts@newenglandtransit.com

Richard 'Doc' Davis

Richard “Doc” Davis
Shipper and Receiver
978.649.0777 ext. 237

Don D'Eon

Don D’Eon
Transportation and Delivery
978.204.6268

Mike Griffiths

Mike Griffiths icon_mail_small
Parts
978.649.0777 ext. 245

Dave Lindsey

Dave Lindsey icon_mail_small
Parts Manager
978.649.0777 ext. 230

Bob Mitchell

Bob Mitchell icon_mail_small
Parts
978.649.0777 ext. 231

Ned Sparrow

Ned Sparrow icon_mail_small
Parts
978.649.0777 ext. 233

Service Department

Our garage is a full-service TEN bay facility employing best-of-breed Thomas certified, factory-trained technicians capable of providing all levels of preventive maintenance, service or warranty repairs and the best service possible.  New England Transit’s Service department is equipped to service a single bus or an entire fleet.

Unable to come to us or have a fleet? No problem.  We have 3 fully-equipped road service trucks traveling throughout our Massachusetts, Connecticut and Rhode Island territory.  Road crews generally consist of two to three technicians depending on daily job requirements and work load.  With road repair services ranging from performing diagnostics and minor repairs of engine and transmission issues to repair of body and chassis, electrical repairs and manufacturer recalls, we’re able to do most repairs offsite.  Major engine and transmission overhauls are excluded from road service repairs.  Call and speak to a service staff member to schedule road service repairs.

For the convenience of our customers, an air conditioned lounge is available for those who choose to wait while their vehicle is being serviced.

After hours customer vehicle drop-off area is located behind Service on the left side of the building and parking lot.  A secure drop box for customer information and keys is located on the customer “Service” entrance door.  To insure proper repair, please fill out the provided envelope with the necessary information, put the keys inside the envelope and drop it into the drop box.  A member of the service staff will be in touch with repair information or questions or to let you know your vehicle is ready for pick up.

Service Department hours of operation:
M-F: 7:00am-4:30pm

Contact:
busservice@newenglandtransit.com
warranty@newenglandtransit.com

Brian Baker

Brian Baker icon_mail_small
Service Manager
978.649.0777 ext. 238

Joel Berg - Copy

Joel Berg
Mechanic/Technician

Justin Grenier
Justin Grenier
Steve Brady

Steve Brady icon_mail_small
Assistant Service Manager
978.649.0777 ext. 246

Anthony Dias

Anthony Dias
Mechanic/Technician

Jan Carlos Diaz

Jan Carlos Diaz
Mechanic/Technician

Justin-Grenier

Justin Grenier
Mechanic/Technician

Justin Grenier
Justin Grenier
Jonathan Guerrero

Jonathan Guerrero
Mechanic/Technician

Laura Lippert

Laura Lippert icon_mail_small
Service/Warranty Coordinator

Craig Logan

Craig Logan icon_mail_small
Warranty Manager

Roland Marchand

Roland Marchand
Mechanic/Technician

Justin Grenier
Justin Grenier
Christopher Moulton

Christopher Moulton
Mechanic/Technician

ANDREW EASTMAN PIC

Andrew Eastman
Mechanic/Technician